As per RBI’s Digital Lending Guidelines (2022), NBFC has engaged the Lending Service Providers (LSPs) for the purpose of customer acquisition, underwriting support, servicing, monitoring, or collection.
| Name of LSP | : | My Money Bazaar India Private Limited |
| Registered Address | : | 53-C, Tilak Enclave, Gali No-1, Mohan Garden, Uttam Nagar, Delhi - 110059 |
| Lending Service Application | : | - |
| Contact No | : | - |
Greivance Rederssal Officer (GRO)
| Name | : | Madhuri Gautam |
| : | - | |
| Contact No | : | 9720747010 |
Nodal Officer
| Name | : | Badal Singh |
| : | - | |
| Designation | : | - |
| Contact No | : | 9999145790 |
If the customer is not satisfied with the resolution provided by the Grievance Redressal Officer of LSP, they may further escalate the matter to RE.
Grievance Officer
| Name | : | Naresh Kumar |
| Designation | : | Sr. Executive |
| : | grievance@bansalinhold.com | |
| Contact No | : | 9821516090 |
| Address | : | E-371, S/F Main Vikas Marg, Nirman Vihar, East Delhi, Delhi, India, 110092 |
Nodal Officer
| Name | : | Vivek Malhotra |
| Designation | : | Director |
| : | grievance.nodal@bansalinhold.com | |
| Contact No | : | 9643518121 |
| Address | : | E-371, S/F Main Vikas Marg, Nirman Vihar, East Delhi, Delhi, India, 110092 |
If the grievance is not resolved within 30 days, customers may approach the Reserve Bank of India – Integrated Ombudsman Scheme, 2021 through the Complaint Management System (CMS) portal: https://cms.rbi.org.in.